Privacy Policy

Our details		Data Protection Officer
Address:	Elim Pentecostal Church Stanley Road Croydon CR0 3QA	Address:	Elim International Centre De Walden Road Malvern WR14 4DF
Phone:	0208 665 5370	Phone:	01684 588 983
E-mail:	office@elimpentecostal.org.uk	E-mail:	dpo@elimhq.net

Purpose of this privacy notice

The purpose of this privacy notice is to explain what personal information we collect about you and how we process it. This privacy notice also explains your rights, so please read it carefully. If you have any questions, you can contact us using the information provided above.

Who this privacy notice applies to

This privacy notice applies to you if:

Are a member of the church, Service user, Visitor.

Personal information we collect

We currently collect and process the following personal information:

Name, Address, Telephone number, Date of birth,

How we get the personal information

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Church membership, Visitors, Church Events, Cell Group, Pastor’s directory, Appointments

We also receive personal information indirectly, from the following sources in the following scenarios:

Pastoral Care & visitation,

What we do with your personal information

We use the personal information that you have given us in order to contact you about official church news and events, about opportunities to get involved with the church, to include you on the distributed contact list and to provide pastoral care and support.

Sharing your personal information

We may share the personal information with Elim Head Office, Medical Officer or Law Enforcement Agency.

Our lawful basis

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You can contact us to remove your consent at any time.

(b) We have a legal obligation.

How we store your personal information and how long we keep it

Your information is securely stored on our electronic church database system, iKnow.

We keep personal details for as long as you want. We will then dispose your information by permanently deleting it off the iKnow system.

International Transfers

All data is processed and stored in the UK.

Your data protection rights

Under data protection law, you have rights including:

Your right to be informed – You have the right to know what personal information we have about you, how we use it, for what purpose and in accordance with which lawful basis, who we share it with and how long we keep it. We use our privacy notice to explain this.
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Your right not to be subject to automated decision-making. We do not use automated decision-making.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the top of this privacy notice.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s contact details are:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

What else you should know about privacy

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or internet cafe. You as an individual are responsible for the security of, and access to, your own computer.

Please be aware that whenever you voluntarily disclose personal information over the internet that this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your usernames and passwords and any account information. Please be careful and responsible whenever you are using the internet.

Our pages may contain links to other websites, and you should be aware that we are not responsible for the privacy practices on other websites.

Privacy Policy

What else you should know about privacy

Any Questions?